Shipping policy
Digital Delivery
All MoCap Online products are delivered digitally. There is no physical shipping involved. After completing your purchase, you will receive immediate access to download your animation files.
How It Works
- Complete your purchase on mocaponline.com
- Receive a download link via email within minutes
- Download your files in the format you selected (FBX, BIP, Unreal Engine, Unity, Blender, or iClone)
Download Access
Your download links remain active and accessible through your MoCap Online account. You can re-download your purchased animation packs at any time from your account dashboard.
File Formats
Each animation pack is available in multiple professional formats. Select your preferred format at checkout: FBX (universal format for all 3D applications), BIP (native 3ds Max Character Studio format), Unreal Engine (optimized for UE4/UE5), Unity (ready-to-import .unitypackage), Blender (native .blend format), and iClone (Reallusion iClone format).
Questions?
If you have any issues downloading your files, contact us at MoCap@MotusDigital.com and we will assist you promptly.